1. Booking for all classes is required in advance in Vagaro/ClassPass/FitReserve/ASH Fitness/Eventbrite no later than 1 hour before class start time.

Exceptions maybe made in the following cases: 

a) For new customer, 

who does't have set up Vagaro account yet and would like to get help with that. Contact Martina at least 1 hour before class start time, provide your name and e-mail address, so she can prepare your Vagaro account and arrive for class no later than 15 minutes before class start time to finish checkout procedure and sign forms.

b) If you would like to pay cash. 

Contact Martina at least 1 hour before class start, she will book you in the Vagaro for the class and arrive no later than 5 minutes before class start time to finish checkout procedure.

2. Cancellation Policy: 

A 2-hour cancellation notice is required to be eligible for a refund on the booked class.

- You can cancel or reschedule your class via your Vagaro account, by calling Martina, or by emailing Martina at least 2 hours before the class start time. If possible, kindly reschedule instead of cancelling, as each financial transaction made through Vagaro incurs a fee for Emphico.

- Failure to cancel or reschedule class will result in the following: 

Customer with no show or late cancel will be charged with payment of the class according the class price for the customer - no refund will be issued (class price in purchased membership or single class.) Customers with purchased memberships with unlimited number of classes will be charged with $5 cancelation fee when failure of cancel or reschedule occur.

3. Membership Changes/Pauses/Cancellations: 

Contact Martina at least 14 days before your automatic renewal date to make any changes to your membership.

4. Arrival Time: 

Arrive for your class on time or ideally at least 5 minutes early to ensure smooth start of the class.

5. Minimum/Maximum Attendees:

At least 2 in person attendees need to be booked in for the class to run. No more than 40 attendees are allowed in the single class.

6. Health Rules:

Please do not attend class, if you are not feeling well, have fever. Make sure you use sanitizing wipes to clean borrowed yoga mat and other equipment such as Ripstix, Dumbbells, Kettlebells, etc. after use.

Thank you so much for understanding and following our basic rules, we appreciate it!